Agents who conduct business with UnitedHealthcare must remain compliant at all times. Review the below resources to ensure you are compliant while selling UnitedHealthcare Individual and Family plans.
Compliance Tools
Compliance Questions
Have a sales-related compliance question? See the following job aid to learn how to contact the Compliance Questions email box.
Agents must protect consumer/member Protected Health Information (PHI) and Personally Identifiable Information (PII) and report any potential incidents to UnitedHealthcare immediately upon discovery.
Report suspected privacy incidents to UnitedHealthcare Privacy Office at uhc_privacy_office@uhc.com, UnitedHealthcare sales leader, Segment Compliance Lead, UnitedHealth Group Ethics & Compliance Help Center at 1-800-455-4521, or compliance_questions@uhc.com.
